Roll Runner Notify Privacy Policy
Effective Date: May 01, 2025
Welcome to Roll Runner Notify (“www.rollrunnernotify.org”). Your privacy is critically important to us. This Privacy Policy explains what information we collect, how we use it, and the steps we take to protect it. By accessing or using our Website or Services, you agree to the terms outlined below.
1. About Our Business Name
Our legal entity is ROLLRUNNER LLC, but we operate publicly under the brand name Roll Runner Notify. While all legal, billing, and contractual documents reference ROLLRUNNER LLC, you will see Roll Runner Notify used across our website, emails, SMS messages, and marketing materials. This approach ensures legal compliance while presenting a clear, customer‑friendly identity.
2. Information We Collect
a. Information You Provide:
When you sign up for a free trial, book a call, subscribe to our newsletter, or contact us, we collect your name, email address, phone number, business name, and any other details you choose to share.
b. Transactional Details:
If you purchase a paid plan or add‑ons, we collect billing and payment information (e.g., credit card data) via our secure payment processor. We do not store payment card details on our servers.
c. Usage & Technical Data:
We automatically gather non‑identifiable data (e.g., IP address, browser type, device information, pages visited, and duration) through tools such as Google Analytics. This data helps us improve site functionality and user experience.
3. How We Use Your Information
Service Delivery: To set up your notifications (SMS, email, voice), manage your account, and fulfill your orders or free trial.
Communication: To send transactional messages—appointment reminders, order confirmations, service updates—and to respond to your inquiries.
Marketing: With your consent, to send promotional emails or SMS (special offers, feature announcements, tips). You may opt out at any time by replying STOP or adjusting your preferences.
Improvement & Analytics: To analyze aggregated usage patterns, diagnose technical issues, and optimize our platform.
4. How We Protect Your Data
We employ industry‑standard security measures, including SSL encryption, secure hosting, and regular security audits. While no online system can be 100% secure, we take every reasonable step to protect your information from unauthorized access or disclosure.
5. Information Sharing & Disclosure
Third‑Party Service Providers: We share data with trusted partners (payment processors, email/SMS platforms, analytics services) strictly to deliver our services. These providers are contractually bound to protect your data and use it only for the agreed purposes.
Legal Requirements: We may disclose information if required by law or to protect our rights, property, or the safety of our users.
No Sale of Personal Data: We do not sell, rent, or trade your personal information to outside parties.
6. Third‑Party Links & Remarketing
External Links: Our site may link to third‑party websites (e.g., CRM integrations, social media). We are not responsible for their privacy practices—please review their policies directly.
Remarketing: We may use services like Google Ads or Facebook Pixel to serve ads to previous visitors. These ads rely on cookies or tracking pixels and are not tied to personally identifiable information.
7. A2P & SMS Compliance
We adhere to the Telephone Consumer Protection Act (TCPA) and industry best practices for Application‑to‑Person (A2P) messaging. By providing your phone number, you consent to receive automated SMS messages (reminders, alerts, promotions). You can reply HELP for assistance or STOP to unsubscribe at any time. Message frequency may vary; standard message/data rates apply.
8. Children’s Privacy (COPPA)
Our services are intended for users 13 years or older. We do not knowingly collect personal data from children under 13. If we learn we have collected such data, we will promptly delete it.
9. Offline & Financial Information
Any financial or property‑related details you provide (for custom integrations or consultations) are used solely to fulfill that request and are not shared beyond necessary service providers.
10. Policy Scope & Updates
This Privacy Policy applies only to information collected through www.rollrunnernotify.org and our platform—not to offline interactions or other channels. We reserve the right to update this policy at any time; all changes will be posted here with a new Effective Date. We encourage you to review this page periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Website Contact Form: https://rollrunnernotify.org/appointmentbooking
Thank you for trusting Roll Runner Notify with your data. We’re committed to protecting your privacy and delivering a seamless, secure notification experience.
